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No more sales goals. How about no more arrest quotas next??

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  • No more sales goals. How about no more arrest quotas next??

    "We are eliminating product sales goals because we want to make certain our customers have full confidence that our retail bankers are always focused on the best interests of customers," CEO John Stumpf said in a statement.

    http://money.cnn.com/2016/09/13/news...als/index.html
    The same type of thinking that created a problem cannot be used to solve the problem.
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