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MP takes state agencies to task for poor responsiveness
Member of Parliament for South East St. Andrew, Maxine Henry-Wilson.Member of Parliament for South East St. Andrew, Maxine Henry-Wilson, is taking state agencies to task for what she describes as their poor track record in responding to the needs of citizens.
In an with RJR News, Mrs. Henry-Wilson said her job as a Member of Parliament is sometimes made more difficult because of the inefficiencies of several .
She acknowledged that several agencies are facing both financial and organizational constraints.
However Mrs. Henry-Wilson charged that more can be done to give citizens a sense that their concerns are being addressed.
“I think that our state agencies are weak, their level of responsiveness has been undermined by resource considerations. Just to respond even to a letter when you send it to them you have to keep calling, calling so I think we need to get a bureaucracy who understands that they are there to serve the communities and how you get them just to respond,” said Mrs. Henry-Wilson.
“I try to impress upon my staff here that every time somebody writes they need to respond to it even if it is to say ‘I have received your letter and I am doing something about it’. Don’t take it and put it in File 13 or when the person calls pretend that they are such a great burden because that’s why you’re here to respond to the public,” she said.
Member of Parliament for South East St. Andrew, Maxine Henry-Wilson.Member of Parliament for South East St. Andrew, Maxine Henry-Wilson, is taking state agencies to task for what she describes as their poor track record in responding to the needs of citizens. In an with RJR News, Mrs. Henry-Wilson said her job as a Member of Parliament is sometimes made more difficult because of the inefficiencies of several .
She acknowledged that several agencies are facing both financial and organizational constraints.
However Mrs. Henry-Wilson charged that more can be done to give citizens a sense that their concerns are being addressed.
“I think that our state agencies are weak, their level of responsiveness has been undermined by resource considerations. Just to respond even to a letter when you send it to them you have to keep calling, calling so I think we need to get a bureaucracy who understands that they are there to serve the communities and how you get them just to respond,” said Mrs. Henry-Wilson.
“I try to impress upon my staff here that every time somebody writes they need to respond to it even if it is to say ‘I have received your letter and I am doing something about it’. Don’t take it and put it in File 13 or when the person calls pretend that they are such a great burden because that’s why you’re here to respond to the public,” she said.
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