Air Jamaica and tourism
Michael Burke
Thursday, June 07, 2007
One good thing about Air Jamaica and its present predicament is that neither the government nor the Opposition has expressed the view that the airline should be sold. But there are many people in Jamaica who are of the view that it should be.
Michael Burke
The fact is that all airlines in the world have their financial problems. If airlines sold out every time they had financial problems, there would be no aeroplanes for anyone to travel on.
Why do airlines have financial problems? Because sometimes the aeroplanes have to run nearly full or almost empty. One day a plane may be filled with passengers coming from New York but the next day it may not have many passengers flying back. And yet the plane has to return to New York because passengers are waiting there to take the aircraft either to Jamaica or wherever else.
One issue of the Royal Bank of Canada newsletter in either 1979 or 1980 addressed the matter of airline finances. I kept the newsletter for many years but I have misplaced it, and the Internet is not helping me with this. That particular issue spoke about the financial problems that just about every airline faces. And we have seen some signs of that here in Jamaica.
Up to 20 years ago, British Overseas Airways Corporation (BOAC) flew from Jamaica to London. In the 1980s BOAC merged with British European
Airways (BEA) to become British Airways. Why do you think they merged? In recent times British West Indian Airways (BWIA) and Leeward Islands Air Transport (LIAT) merged to become Caribbean Airlines. Again, why do you think they merged?
Pan American Airways made stops in Jamaica between the 1950s and 1960s. They pulled out, returned and pulled out again. Lufthansa (German) airlines once came here. And there were others which no longer fly to Jamaica. But few of them are out of existence. I recall that at one time in the 1970s Air Jamaica had a fleet of 13. The sale of seven planes in the late 1970s caused a reduction of the fleet to six.
Air Jamaica should never be sold. And if we can help it, we should never merge with any other airline.
The reason is our tourism product. Many argue that Barbados and the Bahamas depend on tourism as much as Jamaica, but they do not have aeroplanes. However, a closer study will show that Jamaica needs an airline far more than either Barbados or the Bahamas.
Thanks to our crime and violence reputation, Jamaica needs an added incentive to bring tourists here. I will explain with an example. I know the wonderful health benefits of the world-famous radioactive spa at Bath Fountain in St Thomas. But I am also a realist and I know that most Jamaicans prefer Negril's beaches in Westmoreland to Bath Fountain in St Thomas.
Let's suppose one had a choice of going to Negril or Bath Fountain, and the point of departure for either is Kingston. To get to Negril 161 miles away one would have to take public means of transportation complete with all of their vagaries. But to get to Bath Fountain 44 miles away an air-conditioned luxury bus is provided free of cost. Some may decide to go to Bath Fountain because of the added incentive of the luxury bus.
And this is the predicament in which Jamaica finds itself. Barbados, the Bahamas and many other Caribbean islands have white sand beaches as we have in Jamaica. Although most Caribbean countries have growing crime problems, none has the crime reputation in international circles as Jamaica. It is because of creative public relations that we get any tourists at all. And one tool in our public relations kit is Air Jamaica.
As I see it, even if Air Jamaica runs at a loss, it should be treated as an overhead cost in the overall tourism plan. It is like the elevators in a building of business offices or a hotel or whatever. We do not pay to take the elevator because they are seen as an overhead cost in the entire business.
Fortunately, the issue of whether Air Jamaica should be sold or not is "not on the cards", although it is being hotly debated all over Jamaica.
At the same time, Air Jamaica must get its act together. There will be little or no support for the airline if there are continuous mishaps with passengers' baggage. Half of the credit union contingent on the recent Credit Union League cruise went and returned from Miami by Air Jamaica. We were the first to check in on the return flight four hours before boarding time. Yet we had problems getting our bags and someone who had several boxes perhaps "greased someone's palm" to get them.
The Air Jamaica staff who had to appease the passengers privately told me that it was a never-ending problem with the plane coming from Miami. One of them begged me to write about it. I am in favour of Air Jamaica, but things like baggage mishaps only fuel the fire of the airline's detractors. Saying that it happens all over the world with other airlines is no excuse.
Michael Burke
Thursday, June 07, 2007
One good thing about Air Jamaica and its present predicament is that neither the government nor the Opposition has expressed the view that the airline should be sold. But there are many people in Jamaica who are of the view that it should be.
Michael Burke
The fact is that all airlines in the world have their financial problems. If airlines sold out every time they had financial problems, there would be no aeroplanes for anyone to travel on.
Why do airlines have financial problems? Because sometimes the aeroplanes have to run nearly full or almost empty. One day a plane may be filled with passengers coming from New York but the next day it may not have many passengers flying back. And yet the plane has to return to New York because passengers are waiting there to take the aircraft either to Jamaica or wherever else.
One issue of the Royal Bank of Canada newsletter in either 1979 or 1980 addressed the matter of airline finances. I kept the newsletter for many years but I have misplaced it, and the Internet is not helping me with this. That particular issue spoke about the financial problems that just about every airline faces. And we have seen some signs of that here in Jamaica.
Up to 20 years ago, British Overseas Airways Corporation (BOAC) flew from Jamaica to London. In the 1980s BOAC merged with British European
Airways (BEA) to become British Airways. Why do you think they merged? In recent times British West Indian Airways (BWIA) and Leeward Islands Air Transport (LIAT) merged to become Caribbean Airlines. Again, why do you think they merged?
Pan American Airways made stops in Jamaica between the 1950s and 1960s. They pulled out, returned and pulled out again. Lufthansa (German) airlines once came here. And there were others which no longer fly to Jamaica. But few of them are out of existence. I recall that at one time in the 1970s Air Jamaica had a fleet of 13. The sale of seven planes in the late 1970s caused a reduction of the fleet to six.
Air Jamaica should never be sold. And if we can help it, we should never merge with any other airline.
The reason is our tourism product. Many argue that Barbados and the Bahamas depend on tourism as much as Jamaica, but they do not have aeroplanes. However, a closer study will show that Jamaica needs an airline far more than either Barbados or the Bahamas.
Thanks to our crime and violence reputation, Jamaica needs an added incentive to bring tourists here. I will explain with an example. I know the wonderful health benefits of the world-famous radioactive spa at Bath Fountain in St Thomas. But I am also a realist and I know that most Jamaicans prefer Negril's beaches in Westmoreland to Bath Fountain in St Thomas.
Let's suppose one had a choice of going to Negril or Bath Fountain, and the point of departure for either is Kingston. To get to Negril 161 miles away one would have to take public means of transportation complete with all of their vagaries. But to get to Bath Fountain 44 miles away an air-conditioned luxury bus is provided free of cost. Some may decide to go to Bath Fountain because of the added incentive of the luxury bus.
And this is the predicament in which Jamaica finds itself. Barbados, the Bahamas and many other Caribbean islands have white sand beaches as we have in Jamaica. Although most Caribbean countries have growing crime problems, none has the crime reputation in international circles as Jamaica. It is because of creative public relations that we get any tourists at all. And one tool in our public relations kit is Air Jamaica.
As I see it, even if Air Jamaica runs at a loss, it should be treated as an overhead cost in the overall tourism plan. It is like the elevators in a building of business offices or a hotel or whatever. We do not pay to take the elevator because they are seen as an overhead cost in the entire business.
Fortunately, the issue of whether Air Jamaica should be sold or not is "not on the cards", although it is being hotly debated all over Jamaica.
At the same time, Air Jamaica must get its act together. There will be little or no support for the airline if there are continuous mishaps with passengers' baggage. Half of the credit union contingent on the recent Credit Union League cruise went and returned from Miami by Air Jamaica. We were the first to check in on the return flight four hours before boarding time. Yet we had problems getting our bags and someone who had several boxes perhaps "greased someone's palm" to get them.
The Air Jamaica staff who had to appease the passengers privately told me that it was a never-ending problem with the plane coming from Miami. One of them begged me to write about it. I am in favour of Air Jamaica, but things like baggage mishaps only fuel the fire of the airline's detractors. Saying that it happens all over the world with other airlines is no excuse.
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