Gov’t spending US$20m to expand ICT space

[Exile]

Sunday, May 12, 2013 | 10:36 AM

MONTEGO BAY, Jamaica - Minister of Science, Technology, Energy and Mining (STEM), Phillip Paulwell, says the Information Commutation Technology (ICT) sector is poised for continued growth with the Government providing some US$20 million for the expansion of office space.
“Jamaica is on a growth trajectory once more. We are seeing expansion taking place, especially in Montego Bay, and we want to facilitate and encourage that.

“The Minister of Finance will again be allowing another US$20 million funding for the creation of office space and we got a commitment from Factories Corporation of Jamaica for the construction of 60,000 square feet of space,” Paulwell said.
The minister, who was addressing a press briefing Friday (May 10), after a tour of call centres operations in the Montego Bay Free Zone, said the Government is pleased that the private sector “is looking at their own role in expanding space”.
“We want to be in touch with this industry, because we believe that there is such vast potential, and every month, a team of us from related Ministries hear the concerns and work through issues to ensure that we continue to see growth,” he said.
Paulwell added that focus is also being placed on training to provide qualified personnel for the sector.


Read more: http://www.jamaicaobserver.com/searc...#ixzz2T6kzQO8y

[World Fan]

No longer just the world's call center

http://asia.nikkei.com/Business/Tren...ds-call-center

December 2, 2013 10:24 pm JST
Philippines no longer just the world's call center

MINORU SATAKE, Nikkei staff writer




MANILA -- The Philippine market for outsourced jobs from abroad is expanding in both size and scope, taking on work with more added value.
In a business district of the capital city, workers search for Japanese medical research papers on behalf of hospitals and drug companies. Without even understanding the language, they paste keywords into their search queries, checking whether characters in the articles match what they are looking for.
Tokyo-based medical information services provider Inforesta, which has operated locally for six years, runs 3,000 such searches here daily, sometimes using translation software. The staff has grown from 10 workers to 70 today.
"We have three people check one article, so there is little chance of mistakes," a local general manager says. "We can deliver the search results on the same day."
Many U.S. and European companies are also getting in on the action, taking advantage of the country's supply of low-cost, English-speaking labor.
Dutch financial giant ING set up a Manila location this year, with subsidiary ING Bank handling payment adjustment and data management for eight Asian branches.
U.S. law firm Baker & McKenzie opened a location here in 2000 and now employs some 600 workers locally. Fielding requests from group offices in other markets, the Philippine outpost creates legal documents and designs websites, among other tasks.
The national market for outsourced work from other countries generated 13.2 billion dollars in 2012, according to the Information Technology and Business Process Association of the Philippines. The figure is projected to reach 25 billion dollars in 2016.
Until several years ago, orders from U.S. businesses constituted about 90% of the total market. But the American share has dropped to 70% as orders from Europe and Oceania increase.

[Muadib]

As Motty used to say..

It is a matter of intelligence...

Wi short on dat...

[Assasin]

yep, we need more. Now stop the scammer from stealing people address from the call centers and that will help Mobay a lot more.